This Privacy Policy explains how IQ Mitra ("we", "our", "us") collects, uses and protects information when you use our website at iqmitra.com and the IQ Mitra Android application (collectively, the "Service").
Information we collect
- Account information. Email address, name and authentication identifiers when you create an account or join the waitlist.
- Broker-synced data. Holdings, cash balances, transactions, allocation and risk exposure that you authorize us to read from connected broker accounts.
- Usage data. Device information, app interactions, AI scan history and audit logs of recommended or executed actions.
- Support communications. Messages you send to support@iqmitra.com.
How we use information
- To run AI portfolio diagnosis, allocation planning and autonomous mode within the mandate you set.
- To operate, secure and improve the Service.
- To send you product updates, service notifications and (only with consent) marketing emails.
- To meet legal, regulatory and contractual obligations.
Sharing
We do not sell your personal data. We share data only with: (a) infrastructure providers that host and run the Service; (b) broker APIs that you connect; (c) authorities when required by law.
Data retention
We retain account and audit log data for as long as your account is active and as needed to comply with legal obligations. You can request deletion at any time.
Security
We use industry-standard security measures including encryption in transit, restricted access controls and audit logging. No system is perfectly secure; please notify us immediately at support@iqmitra.com if you suspect any compromise.
Your rights
Subject to applicable law, you have the right to access, correct, export and delete your personal data. Contact us at support@iqmitra.com.
Children
The Service is not directed to children under 18 and we do not knowingly collect their data.
Changes
We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email.
Contact
Questions? Email support@iqmitra.com.